SDSU AztecLink
- How does the AztecLink Identity Manager work?
- What is a “Registration Code”?
- Why do I need to change my password every 6 months?
- Why is the password so complex?
- Who do I contact for help?
Q1: How does the AztecLink Identity Manager work?
A: We manage a secure warehouse of information that identifies you, such as your name, Red ID, current affiliation with the university and its auxiliaries, etc. This information is used by participating applications to verify your identity when you log into these accounts.
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Q2: What is a “Registration Code”?
A: For initial account setup, we have created a code to facilitate your registration. This “Registration Code” is only used once and is sent to you via an e-mail message (for existing account holders) or issued with the Red ID number (for new accounts). Once you have initialized your account, you will then set a password to manage your account in the future.
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Q3: Why do I need to change my password every 6 months?
A: The San Diego State University Information Security Plan 
recommends that passwords for Privileged accounts (such as IT support staff) be changed every three to six months.
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Q4: Why is the password so complex?
A: This single password is the key to your identity information, and provides access to multiple services at SDSU. It is important to ensure that your password is strong enough not to be easily compromised.
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Q5: Who do I contact for help?
A: Contact IT support staff in your department or the SDSU Enterprise Technology Services (ETS) Help Desk — ETSHelpDesk@mail.sdsu.edu, 619-594-5261. The ETS Help Desk is located on the second (ground) floor of the Love Library, with walkup service available Monday through Friday, 9 a.m. - 4 p.m.
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